We ship faster than Auntie rushes to bingo night! Orders typically take 3-5 business days to process, plus shipping time. If you’re in the bush, it might take a bit longer—blame the mailman, not us.
You’ll get a tracking number once your order ships—like a digital smoke signal letting you know it’s on its way! Just click the link we send, and you’ll be able to watch your Bear Grease goodies travel to your door faster than Greased Lightning.
We keep it close to home—just Turtle Island! That means we ship to the USA, Canada, and Mexico. If you’re outside this sacred land, we’ll have to smudge and pray about expanding one day. Stay tuned!
We get it—sometimes things just don’t work out, like when you can’t hit that high note in “Hopelessly Devoted.” Here’s how we handle returns:
1. Return Window: You’ve got 30 days from the day your Bear Grease goodies arrive to request a return. After that, we assume you and your items are meant to be!
2. Condition: Items must be unworn, unused, and in their original condition (Kohkum wouldn’t accept a jar of half-used Bear Grease, and neither can we).
3. How to Start a Return: Shoot us an email at ( ) with your order number and reason for return. We’ll guide you through the process faster than Greased Lightning!
4. Refunds: Refunds will be processed to your original payment method once we receive the returned item. (Bear Grease magic takes 5-10 business days to show up in your account.)
5. Exchanges: Need a different size or product? Let us know—we’ll make it happen if we can.
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